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John Hutson

Head of Digital Operations

John Hutson

About Me

I specialise in designing the operational backbone behind growth, aligning marketing, sales and CRM systems so nothing breaks at scale. I help businesses build clean data, reliable processes and repeatable delivery through HubSpot-led operations.

With over 20 years in digital, I partner with founders and leadership teams to bring structure to complex growth. I work practically and collaboratively, focusing on clear ownership, reliable systems and processes teams can run day-to-day, not just documents.

Expertise

I focus on the operational foundations that turn digital activity into predictable growth. My experience sits at the intersection of marketing delivery, CRM architecture and day-to-day execution.

Core specialisms:

– HubSpot CRM architecture, lifecycle design and automation

– Marketing-to-sales alignment across SEO, Paid, Social and content

– Operational process design for scalable delivery teams

– Data structure, reporting integrity and attribution

– Turning ad-hoc wins into repeatable growth playbooks

Education & Certifications

My background combines formal digital education with continuous, platform-led training. I’ve focused my professional development on CRM architecture, inbound strategy and operational delivery within modern marketing and sales teams.
  • BA (Hons) Multimedia Technology
  • HubSpot Solutions Partner certification
  • HubSpot Marketing Hub Implementation
  • HubSpot Marketing, Sales & Reporting certifications (HubSpot Academy)
  • Inbound & Sales Enablement certifications (HubSpot Academy)
  • Semrush for Digital Agencies certification

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